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International Use of the PEX Card


Cardholders can use the PEX card Internationally, when the Administrator gives them permission.

  • There are certain countries where the US Government and our banking partners block the use of the card, to fight the funding of terrorism and to prevent money laundering and fraudulent transactions 
  • The full list of sanctioned countries can be found in the last section of this article, "International Use of the PEX Card: Definition, ISA, Sanctioned Countries"

How to Give the Cardholder Permission to Use the Card Internationally

The Administrator can turn the International feature On or Off:

How to Turn International Permission On/Off Through the Administrator Site:

  1. Log in to the Administrator Site
  2. Click the "Cards" tab at the top of the page
  3. Click “Card List”
  4. Locate and click on the cardholder's name
  5. Click on “Spend Rules” under the blue bar with the cardholder’s name
  6. Check/uncheck the box under “International Use” to turn the card On or Off for international use
  7. Click the green “Update” button at the bottom of the Spend Rules page


Check/uncheck the box under “International Use.” Click the green “Update” button.

How to Turn International Permission On/Off Through the Mobile App:

  1. Log in to the Mobile App
  2. Click the “Cards” icon at the bottom of the screen
  3. Locate the cardholder
  4. Click on the cardholder’s name


    Click the “Cards” icon to see the list of cardholders. Click on the cardholder’s name.

  5. Click on "Spend Rules"


    Click on “Spend Rules”

  6. Click on “International Use”


    Click “International Use”

  7. Click the “On/Off” button to give the cardholder permission to use the card internationally (or not).


Click the “On/Off” button


International Use of the PEX Card: Definition, ISA, Sanctioned Countries

Definition of “International”

  • PEX defines as “International” any transaction outside the 50 US States and the District of Columbia
  • This is the case even when the transaction is denominated in US Dollars (e.g., in Panama, where US dollars are legal tender)

ISA (International Service Assessment) Fee

  • International transactions incur the International Service Assessment (ISA) fee, equal to 1.5% of the value of the transaction
  • Administrators can see the ISA fee as a separate line item within the transactions list

Sanctioned and High Risk Countries - PEX Card Blocked

In accordance with US Government sanctions, and in keeping with rules of our issuing bank to minimize the risk of money laundering and fraudulent transactions, the PEX card will not work in the following countries:

Sanctioned Countries

  • Albania
  • Bosnia and Herzegovina
  • Belarus
  • Burundi
  • Central African Republic
  • Congo, Democratic Republic of the
  • Congo, Republic of the
  • Cote d'Ivoire (Ivory Coast)
  • Croatia
  • Cuba
  • Iran
  • Iraq
  • Latvia
  • Lebanon
  • Liberia
  • Libya
  • Macedonia
  • Mauritius
  • Myanmar (Burma)
  • North Korea
  • Nigeria
  • Russia
  • Slovenia (Balkans)
  • South Sudan
  • Sudan
  • Syria
  • Ukraine
  • Venezuela
  • Yemen
  • Zimbabwe
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