How can we help?

How to Find a Cardholder's Username

If a cardholder has registered an account on (PEX Cardholder Site), then Administrators can find the username for any given cardholder in their organization.

How to Find a Cardholder's Username:

  1. Log into the Administrator Site
  2. Click the “Cards” tab
  3. Click “Card List”
  4. Choose the cardholder's name
    • Or use the card search page to find the cardholder
  5. Click "Profile" in the menu under the blue bar with the cardholder's name
  6. The cardholder's username is the last field in the "Personal profile" section


The Username is the last field in the "Personal Profile" section of the cardholder's Profile



If the cardholder has not created an account on (PEX Cardholder Site), then no username field will be shown.

Was this article helpful?
0 out of 0 found this helpful